Privacy Policy

01 Information We Collect

We collect information you voluntarily provide to us when you request a quote, contact us, or interact with our website, including:

• Full name
• Phone number
• Email address
• Property address
• Service details and project information you provide in our forms

We may also automatically collect limited technical information such as your IP address, browser type, and general usage data through standard website analytics tools.

02 How We Use Information

We use the information we collect to:

• Respond to quote requests and inquiries
• Schedule and confirm appointments
• Communicate with you about your service, including by phone, email, or text message
• Improve our website, services, and customer experience
• Comply with legal obligations

03 Text Messaging (SMS) Consent

If you provide your phone number and check the applicable consent box on our website, you agree to receive text messages from Green Pro Services of Kankakee LLC at the phone number provided. We use two separate types of SMS consent:

Entering a phone number into our forms does not, by itself, grant permission to send SMS messages. SMS consent is collected explicitly through the checkboxes presented at the time of submission. You may opt out of either type of message at any time by replying STOP to any text message you receive from us, or by contacting us directly using the information below.

Carriers are not liable for delayed or undelivered messages. Supported carriers include major U.S. wireless carriers; not all carriers are guaranteed to support every feature.

04 Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

No mobile information, including phone numbers and SMS consent, will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number and SMS opt-in status are used solely by Green Pro Services of Kankakee LLC to communicate with you about your own service requests.

We may share limited information with trusted service providers who help us operate our business, such as our customer relationship management platform, scheduling software, and SMS/text messaging provider, solely for the purpose of delivering the communications and services you have requested. These providers are contractually obligated to protect your information and may not use it for their own marketing purposes.

We may also disclose information if required to do so by law, or to protect the rights, property, or safety of Green Pro Services of Kankakee LLC, our customers, or others.

05 Data Security

We take reasonable administrative and technical measures to protect the personal information you provide to us from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

06 Your Rights & Choices

You have the right to:

• Opt out of text messages at any time by replying STOP
• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Withdraw consent to marketing communications at any time

To exercise any of these rights, contact us using the information at the bottom of this page.

07 Cookies & Tracking

Our website may use cookies and similar tracking technologies, including tools such as Meta Pixel, to understand how visitors use our site and to improve our marketing. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of our website.

08 Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.

09 Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of the table of contents reflects the most recent revision. We encourage you to review this page periodically.

10 Contact Us

If you have questions about this Privacy Policy, our SMS practices, or how we handle your information, contact us: